Parts Department
Submit Your Truck Parts Request
truck parts request submissions go fastest when we can confirm fitment the first time. Use the form below to tell us your build type, what part you need, and what problem you are trying to solve, and attach photos of the part and any labels when possible.
What to Include for the Quickest Match
Most wrong-part delays happen when two similar components exist across different builds or revisions. These details help us match the right part faster.
Minimum details
- Build type: septic, grease, slide-in, or pickup and delivery
- Pump brand and model (if applicable)
- Part photos: clear photo of the part plus a photo of where it mounts
- Label photos: any part numbers, serial numbers, or stickers
Extra details that save time
- Measurements: inside diameter, outside diameter, thread type, or length when relevant
- Symptoms: leak, loss of suction, slow fill, damaged fitting, or broken mounting
- Timing: your deadline and shipping destination or pickup preference
Need a fast path by build type?
These pages help you describe the configuration you are working with, which makes parts matching easier.
If you are not sure what to call the part, submit photos and we will guide the next step.
Parts request form
Submit the Form Below
After you submit, our team will follow up with availability, options, and next steps. For urgent downtime, call (303) 789-9440 after submitting so we can prioritize.
If you prefer to visit in person for pickup, see hours and directions.
Good to know
How We Confirm Fitment
We confirm part identity using the information you provide, especially labels and mounting photos. For general reference on equipment labeling and documentation, see CDC/NIOSH.
Best photo tips
- Take one photo of the label and one photo of the full mounting area
- Include a tape measure in the photo when size matters
- Good lighting beats zoom, step back and keep it sharp
Not sure parts are the best fix?
If replacement is not cost-effective, it may be time for a different setup. You can browse current listings or request a quote for a new build.
FAQ
Parts Request FAQs
What is the fastest way to get a response?
Submit the form with clear photos of the part and the mounting area, plus any labels or part numbers. If timing is urgent, call (303) 789-9440 after submitting.
Can I request parts for non-KeeVac equipment?
Yes. Include the pump brand and model, plus clear photos and measurements where applicable, so we can identify a compatible part.
Can I pick up parts in person?
Many customers coordinate pickup in Denver. See Map and Hours and call ahead when timing matters.
Where do I find your parts department information?
Start on the Parts Department page for ordering steps and fitment guidance.